Chương trình đào tạo cung cấp:
- Knowledge specialized in hospital administration
- New approach in building a modern hospital culture and image
- Essential skills to improve hospital service quality

Đối tượng tham gia:
- Leadership Board of Hospitals, Medical Centers
- Head / Deputy Head of specialized departments / divisions of the Department of Health
Lecturers:
Experts with rich practical experience, in-depth knowledge of management, management, with strategic vision, are currently working in enterprises, major economic groups, and top universities. of Vietnam.
Course content:
STT |
Thematic |
Content |
Time |
1 |
Safe and friendly environmental governance in the hospital |
- The relationship between the tangible environment and the quality of service
- Hospital security
- Explosion safety
- The “green” hospital
|
01 day |
2 |
Finance and accounting for hospital leaders |
- Latest financial regulations for non-business units
- Revenue management and development
- Health service investment financing mechanisms
- Effective financial management
|
01 day |
3 |
Branding and effective communication |
- The value of the brand
- Carrier brand
- Build and develop the brand of the hospital
- Organizing communication activities
|
01 day |
4 |
Predict and handle risks in hospitals |
- Risks and opportunities – two sides of real life
- Risk Management Strategy and Principles
- Main types of risks in health facilities
- Risk management practices in Vietnamese health facilities
|
01 day |
5 |
Hospital governance through cultural and image building |
- Characteristics of the organizational culture of a hospital
- Building a culture of organizing healing, saving people
- Building up the quality of a modern physician
- Use cultural leverage in innovation programs
|
01 day |
6 |
Innovative and creative management in hospital |
- Encourage an innovative, creative environment
- Types of innovation
- Developing the capacity of innovation and creativity
- Think big – do small through initiatives
|
01 day |
7 |
Managing the quality of medical examination and treatment services |
- Quality of service according to patient approach
- Medical service quality management
- The process of implementing medical service quality management tools
- Build a quality culture in a hospital
|
01 day |
8 |
Improve medical examination and treatment process |
- Service Delivery Process Design Principles
- Steps and participants of the medical examination and treatment process
- Analyze and evaluate the current hospital clinical practice
- Applying cloud computing to deploy, improve, and change the medical process
|
01 day |
Total course duration |
08 day |
Contact:
Strategic Leadership Development Research Institute
Address: Room 1102, N02T1 Building, Diplomatic Corps Area, Xuan Tao, North Tu Liem, Hanoi.
Hotline: 0948 794 333
Office phone: 024 32011519
Email: info@sleader.vn
Website: www.sleader.vn