• Institute for Strategic Leadership Development Research


    Hotline: 024 3201 1519

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    Modern hospital administration

    Course Objectives:

    Chương trình đào tạo cung cấp:

    • Knowledge specialized in hospital administration
    • New approach in building a modern hospital culture and image
    • Essential skills to improve hospital service quality

    Đối tượng tham gia:

    • Leadership Board of Hospitals, Medical Centers
    • Head / Deputy Head of specialized departments / divisions of the Department of Health


    Experts with rich practical experience, in-depth knowledge of management, management, with strategic vision, are currently working in enterprises, major economic groups, and top universities. of Vietnam.

    Course content:

    STT Thematic Content Time
    1    Safe and friendly environmental governance in the hospital
    • The relationship between the tangible environment and the quality of service
    • Hospital security
    • Explosion safety
    • The “green” hospital
    01 day
    2    Finance and accounting for hospital leaders
    • Latest financial regulations for non-business units
    • Revenue management and development
    • Health service investment financing mechanisms
    • Effective financial management
    01 day
    3    Branding and effective communication
    • The value of the brand
    • Carrier brand
    • Build and develop the brand of the hospital
    • Organizing communication activities
    01 day
    4    Predict and handle risks in hospitals
    • Risks and opportunities – two sides of real life
    • Risk Management Strategy and Principles
    • Main types of risks in health facilities
    • Risk management practices in Vietnamese health facilities
    01 day
    5    Hospital governance through cultural and image building
    • Characteristics of the organizational culture of a hospital
    • Building a culture of organizing healing, saving people
    • Building up the quality of a modern physician
    • Use cultural leverage in innovation programs
    01 day
    6    Innovative and creative management in hospital
    • Encourage an innovative, creative environment
    • Types of innovation
    • Developing the capacity of innovation and creativity
    • Think big – do small through initiatives
    01 day
    7    Managing the quality of medical examination and treatment services
    • Quality of service according to patient approach
    • Medical service quality management
    • The process of implementing medical service quality management tools
    • Build a quality culture in a hospital
    01 day
    8    Improve medical examination and treatment process
    • Service Delivery Process Design Principles
    • Steps and participants of the medical examination and treatment process
    • Analyze and evaluate the current hospital clinical practice
    • Applying cloud computing to deploy, improve, and change the medical process
    01 day
    Total course duration 08 day


    Strategic Leadership Development Research Institute

    Address: Room 1102, N02T1 Building, Diplomatic Corps Area, Xuan Tao, North Tu Liem, Hanoi.

    Hotline:  0948 794 333

    Office phone:  024 32011519



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