Modern hospital administration

Institute for Strategic Leadership Development and Research

Keyword

Date Submitted

Author

Share

Share on facebook
Share on twitter
Share on linkedin

Modern hospital administration

Viện Nghiên cứu Phát triển Lãnh đạo Chiến lược

Từ khóa

Ngày đăng

Tác giả

Chia sẻ

Share on facebook
Share on twitter
Share on linkedin

Course Objectives:

Chương trình đào tạo cung cấp:

  • Knowledge specialized in hospital administration
  • New approach in building a modern hospital culture and image
  • Essential skills to improve hospital service quality

Đối tượng tham gia:

  • Leadership Board of Hospitals, Medical Centers
  • Head / Deputy Head of specialized departments / divisions of the Department of Health

Lecturers:

Experts with rich practical experience, in-depth knowledge of management, management, with strategic vision, are currently working in enterprises, major economic groups, and top universities. of Vietnam.

Course content:

STTThematicContentTime
1   Safe and friendly environmental governance in the hospital
  • The relationship between the tangible environment and the quality of service
  • Hospital security
  • Explosion safety
  • The “green” hospital
01 day
2   Finance and accounting for hospital leaders
  • Latest financial regulations for non-business units
  • Revenue management and development
  • Health service investment financing mechanisms
  • Effective financial management
01 day
3   Branding and effective communication
  • The value of the brand
  • Carrier brand
  • Build and develop the brand of the hospital
  • Organizing communication activities
01 day
4   Predict and handle risks in hospitals
  • Risks and opportunities – two sides of real life
  • Risk Management Strategy and Principles
  • Main types of risks in health facilities
  • Risk management practices in Vietnamese health facilities
01 day
5   Hospital governance through cultural and image building
  • Characteristics of the organizational culture of a hospital
  • Building a culture of organizing healing, saving people
  • Building up the quality of a modern physician
  • Use cultural leverage in innovation programs
01 day
6   Innovative and creative management in hospital
  • Encourage an innovative, creative environment
  • Types of innovation
  • Developing the capacity of innovation and creativity
  • Think big – do small through initiatives
01 day
7   Managing the quality of medical examination and treatment services
  • Quality of service according to patient approach
  • Medical service quality management
  • The process of implementing medical service quality management tools
  • Build a quality culture in a hospital
01 day
8   Improve medical examination and treatment process
  • Service Delivery Process Design Principles
  • Steps and participants of the medical examination and treatment process
  • Analyze and evaluate the current hospital clinical practice
  • Applying cloud computing to deploy, improve, and change the medical process
01 day
Total course duration08 day

Contact:

Strategic Leadership Development Research Institute

Address: Room 1102, N02T1 Building, Diplomatic Corps Area, Xuan Tao, North Tu Liem, Hanoi.

Hotline:  0948 794 333

Office phone:  024 32011519

Email:        [email protected]

Website:    www.sleader.vn